Latest Hiring International

Greetings from iEnergizer!!!

We are hiring for US Banking Voice Process

• Job Title: Chargeback/Fraud Analyst – US/UK Banking Voice Process
• Job Type: Full-time, Work from Office
• Shift: US-based shift
• Salary: 6 LPA

Responsibilities:-

• Handle chargeback and fraud analysis for US/UK banking voice process.
• Investigate and resolve chargeback claims by analyzing transaction data and supporting documentation.
• Review and assess potential fraudulent activities and take appropriate actions to prevent financial loss.
• Collaborate with internal teams to identify areas for process improvement and optimize fraud prevention strategies.
• Maintain accurate records and documentation related to chargeback cases and investigations.
• Provide exceptional customer service by addressing customer queries and concerns related to chargebacks and fraud.

Requirements:-

• Minimum 6 Months of experience as a Chargeback/Fraud Analyst in a US/UK banking voice process.
• Strong knowledge of chargeback processes, fraud prevention techniques, and industry best practices.
• Familiarity with banking regulations and compliance procedures.
• Excellent analytical skills with the ability to identify patterns and trends Effective communication skills to interact with customers and internal teams.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently and meet deadlines in a fast-paced environment.

Benefits:-

• Competitive salary package with attractive variable pay
• Five days working schedule Professional growth opportunities within the organization
• Positive work environment and supportive team members