Hiring Many New Opportunities

Greetings from iEnergizer

We are HIRING actively for Domestic & International Positions, spanning both Voice and Non-Voice roles in Noida.

Application Deadline: December 01st, 2024

Location: A-37, Block-A, Sector-60, Noida, Uttar Pradesh 201301

Job Type: Full-time

Salary: 1.75 - 3.5L PA (Depend on Interview)

Shift: Flexible Timing (transport/meals not disclosed)

Interview timing- Interview timings are between 11am to 4pm

Interested Candidate can direct walking at below mentioned address

About Company

𝗶𝗘𝗻𝗲𝗿𝗴𝗶𝘇𝗲𝗿 𝐈𝐓 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐏𝐫𝐢𝐯𝐚𝐭𝐞 𝐋𝐢𝐦𝐢𝐭𝐞𝐝 is actively recruiting,

In light of the current employment challenges, iEnergizer is creating abundant opportunities in the customer service sector.

We are a global provider of Business Process Outsourcing (BPO) solutions. We help leading companies in the Healthcare, BFSI, Gaming, Publishing and Legal industries achieve success in outsourcing mission-critical business processes.

Encourage your friends and relatives to join hands with iEnergizer and collectively support each other during these demanding times. United, we can overcome the challenges of unemployment and emerge victorious.

Responsibilities-

We are inviting a dedicated individual to become an integral part of our vibrant team at iEnergizer.

In this engaging position, you will contribute to:

● Handle customer complaints, queries, and requests via call, chat, or email

● Keep maintaining SLAs, and KPIs, and provide exceptional customer experience through a transparent and innovative approach.

● Dedicate yourself to customer-centric excellence, creating a meaningful impact in every interaction

● Committed to prioritizing customer satisfaction through effective communication and service delivery

● Maintaining precise records and documentation associated with chargeback cases and investigations.

Requirements-

● Possess strong ability to understand impact of the process on customer KPIs

● Adhere to customer provided turnaround time requirements

● Detail-oriented with strong problem-solving abilities

● Provide splendid customer services to customers in a friendly and courteous manner at all times.

● Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.

● Have sufficient knowledge about the products and services and respond to all inquiries accordingly

● Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately

● Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.

Qualifications-

To be successful in this role, candidates should have:

● Graduated, Fresher & Under graduate

● Fresher and Experienced can apply

● Agent should be flexible to work in 24/7 Environment.

Eligibilities-

● Good communication skills writing, Oral and verbal

● Typing 25 to 40wpm

● Indian Citizenship

● Immediate Joiner

Benefits-

● Competitive salary package with attractive variable pay

● Rotational Week-off on working schedule

● Professional growth opportunities within the organization

● Positive work environment and supportive team members

How to Apply

Interested candidates are invited to submit their resume and cover letter to [email protected],

Please write "Interested" in the subject line.

Application Deadline

January 01st, 2024

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