US Customer Support associate / Process associate / BPO/ US Shift

We are hiring for customer care for US shift for US voice process

Job Description

We are looking for process associates for the International voice process who can interact with customers, address their concerns, answer their questions, and assist them with their needs. Candidates who are able to join immediately are preferred.

Roles and Responsibilities:

• Listen to customers' concerns, issues, and questions.
• Resolve customers' concerns and answer customers' questions to your best ability.
• Maintain a positive attitude and calmly respond to customers' complaints.
• Open new customer accounts.
• Refer issues and questions to managers if necessary.

Qualifications:

• Graduate Freshers / Undergraduate with experience can apply.
• Excellent and fluent communication skills.
• Freshers to 4 years of experience in any domain.

Additional Information:

• International Voice Process
• 24*7 Rotational shift
• 5 days working
• Location: Chennai and Bangalore
• Immediate joining is required or short notice is required

For Coimbatore:

• It is a Day Shift job and maximum salary is 17k take home.
• Graduation mandatory.
• Customer support voice process.

Role: Customer Success Associate

Industry Type: BPO / Call Centre

Department: Customer Success, Service and Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

How to Apply

Interested candidates are invited to submit their resume and cover letter to [email protected]

Please write "Interested" in the subject line.