Customer Care Executive, BPO Call Center, Telecaller, Voice Process

EbixCash Global Service - HIRING

Exp: 0 - 5 years P.A: 1.5 - 3 Lacs

Pune, Maharashtra

Job Description

• Ensure customer satisfaction by providing proper follow up and resolution
• Escalate unresolved queries to senior
• Meeting and exceeding targets as assigned periodically
• Provide help when customers have trouble with a company's products or services
• Understanding customer requirement
• Responding in a timely and effective manner to all internal communication

Required Candidate profile

• Fresher and Experience
• Basic Knowledge of Computer
• CTC up to 2.0 LPA
• Rotational Shifts
• Under Graduate/ Graduate/ Post Graduate
• Good opportunity for career progression.
• Language- Marathi, Hindi, English

Role: Customer Retention - Voice / Blended

Industry Type: BPO / Call Centre

Department: Customer Success, Service and Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

How to Apply

Interested candidates are invited to submit their resume and cover letter to [email protected]

Please write "Interested" in the subject line.